Meadow Bridge Works is committed to protecting the privacy of everyone who contacts us or visits this website. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Who we are
Meadow Bridge Works supports iGaming businesses with payment coordination, treasury control, reconciliations and scalable back-office workflows. Enquiries regarding this policy may be directed to Valeriy Chorny at [email protected] or by calling +61 3 6350 4248.
2. Information we collect
We may collect personal information in the following circumstances:
- Enquiry form submissions: your name, email address, phone number (optional) and the content of your message.
- Direct communications: information provided by email, telephone or in person when you contact us about our services.
- Website usage: limited technical information such as browser type and IP address may be captured by our hosting provider for security and operational purposes. We do not use analytics or tracking tools that collect personal information.
We collect only the information necessary for the purpose stated at the time of collection and do not seek excessive data.
3. How we use your information
Personal information collected through this website is used solely to:
- respond to your enquiry and assess how we can help;
- communicate with you about the services you have asked about;
- maintain records of our business correspondence; and
- comply with any applicable legal or regulatory obligations.
We will not add you to a mailing list, send unsolicited marketing communications or share your information with third parties for their own marketing purposes.
4. Disclosure of personal information
We do not sell, rent or trade personal information. We may disclose personal information to:
- our hosting and email service providers, solely to facilitate website and communication operations;
- professional advisers (such as accountants or lawyers) where reasonably necessary; or
- government agencies or law enforcement, where required by law.
Any service providers engaged by us are required to handle personal information in a manner consistent with this policy.
5. Storage and security
Personal information is stored on secure servers. We apply reasonable organisational and technical measures to protect information from unauthorised access, disclosure, alteration or loss. No method of internet transmission or storage is completely secure, but we work to maintain appropriate protections proportionate to the sensitivity of the information held.
6. Retention
We retain personal information only for as long as is necessary for the purpose for which it was collected, or as required by law. Enquiry records that do not progress to a service engagement are generally retained for up to two years, after which they are securely deleted.
7. Your rights
Under the Australian Privacy Principles, you have the right to:
- request access to the personal information we hold about you;
- ask us to correct information that is inaccurate, incomplete or out of date; and
- make a complaint if you believe your privacy rights have been interfered with.
To make a request or lodge a concern, please contact us at [email protected]. We will respond within a reasonable time and in accordance with our obligations under the Privacy Act. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Links to other websites
This website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before submitting any personal information.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any revised version will be published on this page and will take effect from the date of posting. We encourage you to review this page periodically to stay informed of how we handle your information.